How to appeal an IHSS Provider Denial
If your application to become an IHSS Provider has been denied by the county IHSS Office or IHSS Public Authority Office, you can appeal the decision.
The most common reason for denial is a conviction for an exclusionary crime.
However, regardless of the reason for denial, you have the option to ask for an appeal of the denial with the California Department of Social Services (CDSS).
To ask for an appeal, you must complete the following within 60 days of the day the county tells you that you are not eligible to be an IHSS provider:
Here’s the process to appeal your denial.
Step 1 – Fill out and sign the “Ask for an Appeal Form (SOC 856)” form
The form is two pages. Here’s how to complete the appeal form:
The first part of the form is where you provide your reasons why you think your application was wrongly denied. See below:
In part two, you will be required to provide your personal information so that the CDSS can identify you and also reach you once a decision is made.
Step 2 – Make a copy of the completed appeal form for your records
After you have completed the appeal form, make a copy of the form for your personal records.
This is important in case your appeal form gets lost in the mail or you need to reference the information you provided in your appeal.
Step 3 – Mail the Completed Form
Next, mail the completed appeal form to:
California Department of Social Services
Fiscal, Appeals, and Benefit Programs Branch
Appeals, Administrative Review & Reimbursement Bureau
Attn: AARU, MS 9-11-04
P.O. Box 944243
Sacramento, CA 94244-2430
The IHSS Appeal Process
Once an appeal is received by CDSS, here’s what you can expect.
The California Department of Social Services (CDSS), Appeals and Administrative Review Unit (AARU) will review the information contained in the appeal to make the decision
regarding your eligibility.
The AARU will make its decision within 180 days.
After the decision is made regarding your appeal, the CDSS will notify in writing the county IHSS office or IHSS Public Authority Office and provider of the findings of the appeal review.
If you have any questions, call the CDSS AARU at (916) 651-3488.
FAQs regarding IHSS Provider Application Denial
Here are the most frequently asked questions about IHSS Provider application denial.
What disqualifies someone from becoming an IHSS Provider?
If an individual has a Tier 1 conviction in the last 10 years, they are barred from being an IHSS provider.
Tier 1 offenses are:
- Specified abuse of a child
- Abuse of an elder or dependent adult, and
- Fraud against a government health care program or supportive services program.
Additionally, Tier 2 crimes also bar an individual from being an IHSS provider for 10 years, but the prospective provider can apply for a waiver.
Tier 2 crimes are:
- A violent or serious felony
- A felony for which a person is required to register as a sex offender
- Felony fraud against a public social services program.
How long is the IHSS appeal?
How to appeal an IHSS Provider Denial Summary
We hope this post on How to appeal an IHSS Provider Denial was helpful.
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