Los Angeles County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a Los Angeles County Medi-Cal Office near you, we can help. In the county of Los Angeles, the Department of Public Social Services (DPSS) runs the Medi-Cal program. You can visit a DPSS office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Los Angeles County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in LA County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Los Angeles County Medi-Cal Office Locations"

Los Angeles County Medi-Cal Office Locations

The Los Angeles Medi-Cal office (DPSS Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of DPSS office locations in Los Angeles County:

Belvedere

5445 Whittier Blvd.
Los Angeles, CA 90022
(866) 613-3777

Civic Center

813 E. 4th Pl.
Los Angeles, CA 90013
(866) 613-3777

Compton

211 E. Alondra Blvd.
Compton, CA 90220
(866) 613-3777

East Valley

7555 Van Nuys Blvd.
Van Nuys, CA 91405
(866) 613-3777

El Monte

3350 Aerojet Ave.
El Monte, CA 91731
(866) 613-3777

Florence

1740 E. Gage Ave.
Los Angeles, CA 90001
(866) 613-3777

Glendale

4680 San Fernando Rd.
Glendale, CA 91204
(866) 613-3777

Lancaster

349-B E. Ave. K-6
Lancaster, CA 93535
(866) 613-3777

Lancaster Sub Office

67 ADDRESS 337 E. Ave. K-10
Lancaster, CA 93535
(866) 613-3777 Programs

Lincoln Heights Sub Office

4077 N. Mission Rd.
Los Angeles, CA 90032
(866) 613-3777

Metro East

2855 E. Olympic Blvd.
Los Angeles, CA 90023
(866) 613-3777

Metro Family

2615 S. Grand Ave.
Los Angeles, CA 90007
(866) 613-3777

Metro North

2601 Wilshire Blvd.
Los Angeles, CA 90057
(866) 613-3777

Metro Special

2707 S. Grand Ave.
Los Angeles, CA 90007
(866) 613-3777

Norwalk

12727 Norwalk Blvd.
Norwalk, CA 90650
(866) 613-3777

Pasadena

955 N. Lake Ave.
Pasadena, CA 91104
(866) 613-3777

Pomona

2040 W. Holt Ave.
Pomona, CA 91768
(866) 613-3777

Rancho Park

11110 W. Pico Blvd.
Los Angeles, CA 90064
(866) 613-3777

San Fernando Sub Office

9188 Glenoaks Blvd.
Sun Valley, CA 91352
(866) 613-3777

San Gabriel Valley

3352 Aerojet Ave.
El Monte, CA 91731
(866) 613-3777

Santa Clarita Sub Office

27233 Camp Plenty Rd.
Canyon Country, CA 91351
(866) 613-3777

South Central

10728 S. Central Ave.
Los Angeles, CA 90059
(866) 613-3777

South Family

17600 A Santa Fe Ave.
East Rancho Dominguez, CA 90221
(866) 613-3777

South Special

17600 B Santa Fe Ave.
East Rancho Dominguez, CA 90221
(866) 613-3777

Southwest Special

1819 Charlie Sifford Dr.
Los Angeles, CA 90047
(866) 613-3777

West Valley

21415-21615 Plummer St.
Chatsworth, CA 91311
(866) 613-3777

Wilshire Special

2415 W. 6th St.
Los Angeles, CA 90057
(866) 613-3777

Medi-Cal in Los Angeles County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Los Angeles County:

Who is eligible for Medi-Cal in Los Angeles County?

Medi-Cal is available to Los Angeles County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • SSI/SSP
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Los Angeles County

There are three ways to apply for Medi-Cal in Los Angeles County:

  • Online at YourBenefitsNow.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • You can apply by phone. Call the Customer Service Center (CSC) at (866) 613-3777 to have an application mailed to you.
  • Apply in person at one of these DPSS office locations listed below.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Los Angeles County:

Your Medi-Cal application will be reviewed by the DPSS to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local DPSS office (see list of locations above).

If the DPSS determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Los Angeles County, and compare plans, click here.

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What is Medi-Cal Share of Cost?

If you make too much money to qualify for free Medi-Cal, you will have a Share of Cost payment.

A Share of Cost (also referred to as a SOC) is the amount of money an individual is responsible to pay towards their medical-related services, supplies, or equipment before Medi-Cal will begin to pay.

You only pay your Share of Cost in the month(s) you receive medical-related services, supplies, or equipment, including prescriptions and In-Home Supportive
Services.

After you meet your Share of Cost, Medi-Cal pays for your care for the rest of that month.

Does Los Angeles provide Transportation for Medi-Cal?

Yes, As a Medi-Cal beneficiary in Los Angeles County, you are able to utilize transportation services to see your health care provider and to obtain medically necessary covered services at no cost.

You can use this service to:

  • Your doctor.
  • Your dentist.
  • A counselor.
  • The pharmacy, to pick up medicine.
  • Pick up durable medical equipment, such as a wheelchair or walker.
  • Ongoing care, such as dialysis.
  • Your home from the hospital.

To schedule a ride, see our post on LA Medi-Cal transportation.

Medi-Cal in Los Angeles County Summary

We hope this post on Los Angeles County Medi-Cal Office Locations was helpful.

Questions?

If you have further questions about Medi-Cal in Los Angeles County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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