"Orange County SSA office Locations"

Orange County Medi-Cal Office (Phone Number & Address)

If you are trying to locate an Orange County Medi-Cal Office near you, we can help. In the county of Orange, the Social Services Agency (SSA) runs the Medi-Cal program. You can visit an SSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Orange County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Orange County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Orange County Medi-Cal Office Locations"

Orange County Medi-Cal Office Locations

The Orange County Medi-Cal office (SSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of SSA office locations in Orange County:

Anaheim Regional Center

3320 E. La Palma Ave.
Anaheim, CA 92806

Laguna Hills Regional Center

23330 Moulton Parkway
Laguna Hills, CA 92653

Cypress Regional Center

6100 Chip Ave.
Cypress, CA 90630

Santa Ana Regional Center

1928 S. Grand Ave.
Santa Ana, CA 92705

Garden Grove Regional Center

12912 Brookhurst St.
Garden Grove, CA 92840

Medi-Cal in Orange County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Orange County:

Who is eligible for Medi-Cal in Orange County?

Medi-Cal is available to Orange County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Orange County

There are three ways to apply for Medi-Cal in Orange County:

  • Online at YourBenefitsNow.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • You can apply by phone. Call the Social Services Agency at 1-800-281-9799 during business hours Monday – Friday 7:00 am – 5:00 pm.
  • Apply in person at one of the SSA office locations listed below.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Orange County:

Your Medi-Cal application will be reviewed by the SSA to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your local SSA office (see list of locations above).

If the SSA determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Orange County, and compare plans, click here.

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

What Does Medi-Cal Dental Cover?

​The Medi-Cal Dental Program covers a variety of dental services for Medi-Cal beneficiaries, such as:

  • Diagnostic and preventive dental hygiene (e.g. examinations, x-rays, and teeth cleanings);
  • Emergency services for pain control;
  • Tooth extractions;
  • Fillings;
  • Root canal treatments (anterior/posterior);
  • Crowns (prefabricated/laboratory);
  • Scaling and root planning;
  • Periodontal maintenance;
  • Complete and partial dentures; and
  • Orthodontics for children who qualify.

The following dental benefits are available for adults:

  • Exams and X-rays.
  • Cleanings.
  • Fluoride treatments.
  • Fillings.
  • Anterior root canals (front teeth).
  • Prefabricated crowns.
  • Full dentures.
  • Other medically necessary dental services.

Denti-Cal will only provide up to $1800 in covered services per year.

However, some services are not counted towards the cap, such as dentures, extractions, and emergency

Your dental provider may check with Denti-Cal to find out if you have reached the $1800 cap before treating you.

What is the California IHSS Program?

IHSS stands for In-Home Supportive Services.  It is a program that provides those with limited income who are disabled, blind, or over the age of 65 with in-home care services to help them remain safely at home.

It is a statewide program in the state of California administered by each county under the direction of the California Department of Social Services.

The IHSS program provides non-medical assistance services.

It is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

I’m an immigrant. Can I get Medi-Cal in Orange County?

It depends on your immigration status. Here’s what you need to know:

Immigrants who have been legal residents for 5 years or longer or meet specific noncitizen requirements qualify for all of the same programs that citizens can get.

Some non-citizens who have legal immigration status in the United States do not qualify for full Medi-Cal coverage.

However, they may qualify for private coverage subsidized by the government.

In California, undocumented children and young adults who are 25 years old or younger can get Medi-Cal coverage, if they meet all other program requirements.

However, undocumented adults who are 26 years old and older do not qualify for full Medi-Cal coverage, though they may qualify for Medi-Cal coverage for emergencies or during pregnancy.

Medi-Cal in Orange County Summary

We hope this post on Orange County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Orange County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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