"Imperial County DSS office Locations"

Imperial County Medi-Cal Office (Phone Number & Address)

If you are trying to locate an Imperial County Medi-Cal Office near you, we can help. In the county of Imperial, the Department of Social Services (DSS) runs the Medi-Cal program. You can visit a DSS office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Imperial County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Imperial County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Imperial County Medi-Cal Office Locations"

Imperial County Medi-Cal Office Locations

The Imperial Medi-Cal office (DSS Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of DSS office locations in Imperial County:

Department of Social Services
2895 S. 4th St. Bldg C
El Centro, CA 92243

Department of Social Services
2995 S. 4th St Suite#105
El Centro, CA 92243

Brawley One Stop
860 Main St
Brawley, CA 92227

Medi-Cal in Imperial County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Imperial County:

How do I Apply for Medi-Cal in Imperial County?

There are three ways to apply for Medi-Cal in Imperial County:

  • Online at BenefitsCal.com.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Call the Department of Social Services (DSS) during business hours Monday – Friday 8:00 am – 5:00 pm at (760)337-6800. 
  • Apply in person at one of the DSS office locations listed above.

How do I choose a Medi-Cal health plan?

The Medi-Cal plan you choose depends on the county you live in.

After you are approved for Medi-Cal, you will get a letter in the mail from the county Medi-Cal office.

The letter will tell you about your Medi-Cal health plan choices in the county and how to enroll.

If you have a doctor or clinic now, ask them if they work with a Medi-Cal health plan in your county.

Also, if you want to stay with that doctor or clinic, you can choose that Medi-Cal health plan.

However, if you have a complex medical condition and see a doctor or clinic that does not work with a Medi-Cal health plan in your county, fill out and send the “Medical Exemption Request” form that comes with the packet of notices.

Click here to download the form.

Additionally, if you are not sure which plan to choose or need help, you can get help from your doctor or clinic or from an advocate.

Furthermore, if you live in a county that provides Medi-Cal through a County Organized Health System (COHS), you cannot ask for a Medical Exemption.

This is because there are no fee-for-service providers. The COHS plan will contact you. They will send you enrollment materials.

Note that if you fail to choose a Medi-Cal health plan, Medi-Cal will choose a Medi-Cal health plan in your county for you.

Can I change my Medi-Cal Plan?

Yes. Each month, you have the right to change your Medi-Cal health plan.

If you want to change your plan, call Health Care Options at 1-800-430-4263 (TTY 1-800-430-7077).

Alternatively, you can go to https://www.healthcareoptions.dhcs.ca.gov to change your plan.

However, if you change your Medi-Cal health plan, you must enroll in another Medi-Cal health plan in the same county.

You cannot go back to fee-for-service.

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What Changes are coming for MediConnect Plan in 2022?

As of December 31, 2022, if you are enrolled in a Cal MediConnect plan, you will automatically move to dual special needs plans operated by the parent organization of your Cal MediConnect plan.

If you have questions or would like to select a different health plan (including PACE), contact the Health Consumer Alliance (HCA) at 1-888-804-3536.

The HCA can assist Californians who are trying to get or keep their health coverage.

What Hospitals take Medi-Cal in Imperial County?

There are two Medi-Cal providers in Imperial County – Molina Healthcare of California Partner Plan and California Health & Wellness Plan.

Each plan has its own approved hospital network. See below:

Molina Healthcare of California Partner Plan Hospitals that take Medi-Cal:

Molina Healthcare of California Partner Plan, Inc. has over 2 plan network hospitals, such as:

  • Pioneers Memorial Hospital District
  • El Centro Regional Medical Center

California Health & Wellness Plan Hospitals that take Medi-Cal:

California Health & Wellness Plan has over 9 plan network hospitals, such as:

  • El Centro Regional Medical Center
  • Pioneers Memorial Hospital
  • Sharp Chula Vista Medical Center
  • Sharp Coronado Hospital
  • UCSD Medical Center

What is the phone number for Medi-Cal Plans in Imperial County?

Here are the phone numbers for the two Medi-Cal providers in Imperial County:

Molina Healthcare of California Partner Plan

General Phone Number and Website:

1-888-665-4621
(TTY 711)
www.molinahealthcare.com

Member Services

1-888-665-4621, Monday – Friday 7 am to 7 pm
TTY/TDD 711

California Health & Wellness Plan

General Phone Number and Website:

1-877-658-0305
(TTY 1-866-274-6083)
www.cahealthwellness.com

Member Services

1-877-658-0305 (TTY 711) Monday – Friday, 8 am to 5 pm

Medi-Cal in Imperial County Summary

We hope this post on Imperial County Medi-Cal Office Locations was helpful.

Questions?

If you have further questions about Medi-Cal in Imperial County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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