"Alameda County SSA office Locations"

Alameda County Medi-Cal Office (Phone Number & Address)

If you are trying to locate an Alameda County Medi-Cal Office near you, we can help. In the county of Alameda, the Social Services Agency (SSA) runs the Medi-Cal program. You can visit an SSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Alameda County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Alameda County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Alameda County Medi-Cal Office Locations"

Alameda County Medi-Cal Office Locations

The Alameda Medi-Cal office (SSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of SSA office locations in Alameda County:

Eastmont Town Center

6955 Foothill Boulevard
Oakland, CA 94605

Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Note: Effective March 15, 2022, the Alameda County Social Services Agency’s Eastmont Self-Sufficiency Center, Suite #100 will be closed temporarily until further notice. Clients may visit one of our other offices:

Eden Area Multi-Service Center

24100 Amador Street
Hayward, CA 94544
Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Edgewater Dr.

Program Integrity Division
7751 Edgewater Dr.
Oakland, CA 94621

Enterprise Self-Sufficiency Center

8477 Enterprise Way
Oakland, CA 94621
Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Fremont Office

39155 Liberty Street, Suite C330
Fremont, CA 94536
Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Jackson St.

1111 Jackson St.
Oakland, CA 94607

Livermore Self-Sufficiency Center

2499 Constitution Dr.
Livermore, CA 94551
Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Thomas L. Berkley Square (North Oakland)

2000 San Pablo Avenue
Oakland, CA 94612
Lobby Hours: Monday – Friday; 8:30 AM – 5:00 PM

Medi-Cal in Alameda County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Alameda County:

Who is eligible for Medi-Cal in Alameda County?

Medi-Cal is available to Alameda County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Alameda County?

There are three ways to apply for Medi-Cal in Alameda County:

  • Online at MyBenefits CalWIN
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Call the Social Services Agency (SSA) during business hours Monday – Friday 7:00 am – 5:00 pm at (510) 272-3663 or 1-800-698-1118 (toll-free). 
  • Apply in person at one of these SSA office locations listed above.

How soon can I get Medi-Cal?

After you submit your Medi-Cal application to the county office, it takes 30-45 days to process an application that does not involve a disability.

If you are applying for Medi-Cal based on a disability, your application process may take up to 90 days.

Also, how fast your Medi-Cal application is processed depends on how quickly you complete all the information and when your doctors and hospitals submit your medical records.

If you have an immediate medical or dental need, such as pregnancy or a severe illness, be sure to include it on your application.

This way, your application may be processed faster.

What does Medi-Cal Cover?

Medi-Cal pays for “medically necessary” health care including::

  • Physician visits
  • X-ray and laboratory tests
  • Hospital and nursing home care
  • Home health care
  • Certain prescription drugs excluded as a Medicare Part D benefit
  • Prosthetic and orthopedic devices
  • Hearing aids
  • Medical equipment
  • Ambulance services
  • Hospice care
  • Dental services through its Denti-Cal program

What are the Asset Limits for Medi-Cal?

As of July 1, 2022, you may have up to $130,000 in assets as an individual, up to $195,000 in assets as a couple, and an additional $65,000 for each family member.

For SSI, the asset levels are $2,000 for an individual and $3,000 for a couple.

Additionally, some of your personal assets are not considered when determining whether you qualify for Medi-Cal coverage.

Assets that do not count are:

  • Your primary home
  • One vehicle
  • Household goods and personal belongings
  • Life-insurance policy with a face value of $1,500 per person
  • Prepaid burial plan (unlimited if irrevocable or up to $1,500 if revocable) and burial plot

What is Medi-Cal Share of Cost (SOC)?

If your income is more than the Medi-Cal income limits, you can still qualify for Medi-Cal, but you will have a share of cost.

A share of cost is not an amount that you must pay every month.

Share of cost is like a deductible; it is the share of your medical bills that you are liable for before Medi-Cal pays the rest of your expenses for that month.

If in any given month, your medical expenses do not exceed your share of cost amount, Medi-Cal will not pay any of your medical bills.

Medi-Cal will pay medical bills that exceed your share of cost amount in a month.

To find your approximate share of cost, subtract $620 for an individual ($954 for a couple) from the amount of your monthly income along with any health insurance premiums you may be paying (including Part B premium).

The result is your share of cost.

Also, the resource limits for Medi-Cal with a share of cost are the same as those for regular Medi-Cal with no share of cost.

Additionally, Medi-Cal will pay the Medicare Part B premium only for the months when share of cost is met.

Medi-Cal in Alameda County Summary

We hope this post on Alameda County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Alameda County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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