Santa Clara County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a Santa Clara County Medi-Cal Office near you, we can help. In the county of Santa Clara, the Social Services Agency (SSA) runs the Medi-Cal program. You can visit an SSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Santa Clara County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Santa Clara County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Santa Clara County Medi-Cal Office Locations"

Santa Clara County Medi-Cal Office Locations

The Santa Clara Medi-Cal office (SSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of SSA office locations in Santa Clara County:

Benefits Assistance Center

1867 Senter Road
San Jose CA 95112

General Assistance Services

1919 Senter Road
San Jose, CA 95112

North County Office

1330 W. Middlefield Road
Mountain View, CA 94043

South County Office

379 Tomkins Court
Gilroy, CA 95020

DropBox Locations for Documents

Each of the above-listed office locations has a dropbox where you can submit documents as part of your Medi-Cal application.

In addition, the following offices also have dropbox locations.

When submitting a document through a dropbox, remember to include your name and case number on all submitted documents.

Continuing Benefit Services

1870 & 1877 Senter Road
San Jose CA 95112

CalWORKs Employment Services

1879 Senter Road
San Jose CA 95112

Medi-Cal in Santa Clara County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Santa Clara County:

Who is eligible for Medi-Cal in Santa Clara County?

Medi-Cal is available to Santa Clara County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Santa Clara County?

There are several ways to apply for Medi-Cal in Santa Clara County:

  • Online at MyBenefits CalWIN
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Call the Social Services Agency (SSA) during business hours Monday – Friday 7:00 am – 5:00 pm at 1-408-758-3800. 
  • Apply in person at one of these SSA office locations listed below. We have also provided a list of DropBox office locations where documents can be submitted.
  • Apply by mail – Call 408-758-3800 to get an application mailed or pick it up in one of the SSA offices listed above.

Once completed, mail your application form to – PO Box 11018, San Jose, CA 95103.

You can also fax your completed application to 1-408-295-9248.

I’m an immigrant. Can I get Medi-Cal?

It depends on your immigration status. Here’s what you need to know:

Most Immigrants Qualify for Health Coverage.

Under the Affordable Care Act, most immigrants qualify for health coverage, including the following groups:

  • Lawful permanent residents or (“green card holders”).
  • Lawful temporary residents.
  • Persons fleeing persecution, including refugees and asylees.
  • Other humanitarian immigrants, including those granted temporary protected status.
  • Non-immigrant status holders (including worker visas and student visas).

All children 0-18 that are able to get Medi-Cal can get complete health care through Medi-Cal.

Their immigration status does not matter.

Does Medi-Cal Dental cover Dental Checkups?

Yes. Dental check-ups are free or low-cost for Medi-Cal members eligible for dental benefits.

Additionally, Adults can have one dental check-up every year, while children can have a check-up every six months.

Will Medi-Cal pay for transportation?

Yes. If you’re covered by a Medi-Cal plan, your benefits include free transportation to and from health care appointments.

To qualify, you must have no other way to get to the appointment.

You will have to attest to your Managed Care Provider that you have exhausted all options for getting transportation to and from your appointment.

What disqualifies someone from becoming an IHSS Provider?

If an individual has a Tier 1 conviction in the last 10 years, they are barred from being an IHSS provider.

Tier 1 offenses are:

  • Specified abuse of a child
  • Abuse of an elder or dependent adult, and
  • Fraud against a government health care program or supportive services program.

Additionally, Tier 2 crimes also bar an individual from being an IHSS provider for 10 years, but the prospective provider can apply for a waiver.

Tier 2 crimes are:

  • A violent or serious felony
  • A felony for which a person is required to register as a sex offender
  • Felony fraud against a public social services program.

Medi-Cal in Santa Clara County Summary

We hope this post on Santa Clara County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Santa Clara County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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