"Contra Costa County EHSD office Locations"

Contra Costa County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a Contra Costa County Medi-Cal Office near you, we can help. In the county of Contra Costa, the Employment & Human Services Department (EHSD) runs the Medi-Cal program. You can visit an EHSD office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Contra Costa County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Contra Costa County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Contra Costa County Medi-Cal Office Locations"

Contra Costa County Medi-Cal Office Locations

The Contra Costa Medi-Cal office (EHSD Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of EHSD office locations in Contra Costa County:

East County

4545 Delta Fair Boulevard
Antioch, CA 94509

151 Sand Creek Road
Suite A, Building 6
Brentwood, CA 94513

Central County

400 Ellinwood Way
Pleasant Hill, CA 94523

West County

1305 Macdonald Avenue
Richmond, CA 94801

151 Linus Pauling Drive
Hercules, CA 94547

Medi-Cal in Contra Costa County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Contra Costa County:

Who is eligible for Medi-Cal in Contra Costa County?

Medi-Cal is available to Contra Costa County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Contra Costa County?

There are three ways to apply for Medi-Cal in Contra Costa County:

  • Online at MyBenefits CalWIN
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Call the Employment & Human Services Department (EHSD) during business hours Monday – Friday 8:00 am – 4:00 pm at 1-(866) 663-3225
  • Apply in person at one of the EHSD office locations listed above.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Contra Costa County:

Your Medi-Cal application will be reviewed by the EHSD to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local EHSD office (see list of locations above).

If the EHSD determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Contra Costa County, and compare plans, click here.

What does Medi-Cal Cover?

Here are some of the services that Medi-Cal covers:

Keep your body and mind healthy with:

  • Health screenings
  • Vaccines
  • Routine health checkups
  • Behavioral Health
  • Diet and exercise plans
  • Physical therapy
  • Dental and vision care

Get help when sick or hurt with:

  • Primary care doctor’s visit
  • Telehealth appointments
  • Urgent care
  • ER

Keep on smiling with:

  • Teeth cleaning
  • Emergency services
  • Fluoride treatment
  • Dental exam

Plan & care for your pregnancy and baby:

  • Family planning
  • Pregnancy testing
  • Prenatal care
  • Vaccines and screening
  • Well-child visits and school physicals

Get your medication with:

  • No cost prescriptions

Get a no-cost ride for:

  • Medical appointments
  • Dental visits
  • Pharmacy
  • Dialysis and other sustained care
  • Therapist, including substance use help visits
  • Specialist appointments
  • Medical equipment pick up
  • Hospital discharge

What happens if I’m out of the county, and I need emergency care?

If you have an emergency when you are not in your Medi-Cal plan provider’s service area, you can go to the nearest emergency facility (doctor’s office, clinic, or hospital).

Emergency services do not need approval from your primary care physician.

You can get urgent or emergency care anywhere in the United States, Canada, or Mexico when you need it.

How is Medicare different from Medi-Cal?

Medi-Cal is California’s Medicaid health care program. The program pays for a variety of medical services for children and adults with limited income and resources.

Medicare is health insurance for people:

  • 65 or older
  • Under 65 with certain disabilities
  • Of any age with End-Stage Renal Disease (ESRD) – permanent kidney failure requiring dialysis or a kidney transplant
  • Of any age with Amyotrophic Lateral Sclerosis (ALS), also known as Lou Gehrig’s disease

Medi-Cal in Contra Costa County Summary

We hope this post on Contra Costa County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Contra Costa County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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