"Apply for and Renew Medi-Cal in Butte County"

Medi-Cal is the Medicaid program in California. It provides health coverage to people with low income and asset levels who meet certain eligibility requirements. If you live in the County of Butte, California, and need help with Medi-Cal, we can help. In this post, we will review everything you need to know about Medi-Cal in Butte County – including who is eligible for Medi-Cal, Medi-Cal income limits, how to apply for benefits, Department of Employment and Social Services (DESS) contact information, and Medi-Cal providers in Butte County, including Anthem Blue Cross Partnership Plan.

Before we get into Medi-Cal eligibility guidelines, first, we will explain what Medi-Cal is about and California’s Medicaid expansion.

Next, we will explain the Medi-Cal eligibility guidelines in detail, including the income limit, which is the most important.

We will then walk you through the 3 ways you can apply for Medi-Cal in Butte County.

Additionally, we will provide DESS contact information, including the phone number and hours of operation.

Lastly, we will answer the most frequently asked questions about Medi-Cal in Butte County, including what Medi-Cal covers.

"Medi-Cal in Butte County California"

Table of Contents:

  • What is Medi-Cal
  • What services are covered by Medi-Cal?
  • Medi-Cal in Butte County
  • Medi-Cal Expansion in California
  • Who is Eligible for Medi-Cal?
  • Butte County Medi-Cal Income Limits
  • How to Apply for California Medi-Cal in Butte County
  • Apply for and Manage Medi-Cal Benefits Online
  • Butte County Medi-Cal Office Locations
  • Butte County Medi-Cal Phone Number
  • Medi-Cal Managed Care Health Plans in Butte County
  • Medi-Cal Providers in Butte County, California
  • Butte County Medi-Cal FAQs

What is Medi-Cal

Medi-Cal is California’s Medicaid public health insurance program. Medi-Cal provides free or low-cost medical services for children and adults with limited income (and limited resources for some Medi-Cal programs).

The program is supported by federal and state taxes.

Effective January 1, 2014, the Affordable Care Act (ACA) expanded Medi-Cal coverage to previously ineligible adults (childless, non-disabled, non-elderly).

Medi-Cal Program and Services include:

  • Children and Adults
  • Seniors and Persons with Disabilities
  • Teen Services
  • Newborn Referral
  • Long Term Care
  • Dental

What services are covered by Medi-Cal?

  • Outpatient (ambulatory) services
  • Emergency services
  • Hospitalization
  • Maternity and newborn care
  • Mental health and substance use disorder services, including behavioral health treatment
  • Prescription drugs
  • Rehabilitative and habilitative services/devices (physical and occupational therapy)
  • Laboratory services
  • Preventive and wellness services and chronic disease management
  • Certain adult dental services
  • Pediatric services, including dental and vision care

Medi-Cal in Butte County

In Butte County, the Medi-Cal program is managed by the Department of Employment and Social Services (DESS).

In addition to Medi-Cal benefits, the DESS also handles CalFresh, CalWORKs, and General Relief applications and benefits.

Furthermore, BenefitsCal is the website for Butte County Residents to apply for and to view their benefits online.

Continue reading below for BenefitsCal account information.

Medi-Cal Expansion in California

Effective January 1, 2014, The Affordable Care Act (ACA) expanded Medicaid benefits to low-income, childless adults between the ages of 19-64 who meet the low or no income requirements.

Also, starting on January 1, 2020, a new law in California gave full-scope Medi-Cal to young adults under the age of 26, and immigration status does not matter.

This is referred to as the Young Adult Expansion. All other Medi-Cal eligibility rules, including income limits, will still apply.

Furthermore, beginning May 1, 2022, a new law in California will give full-scope Medi-Cal to adults 50 years of age or older and immigration status does not matter.

This is referred to as the Older Adult Expansion. All other Medi-Cal eligibility rules, including income limits, will still apply to this new group.

Who is Eligible for Medi-Cal?

There are three ways you can qualify for Medi-Cal:

First, you can qualify if you meet the income limits.

To see if you qualify based on income, look at the chart below. Income numbers are based on your annual or yearly earnings.

Second, you can also get Medi-Cal if you are:

  • 65 or older
  • Blind
  • Disabled
  • Under 21
  • Pregnant
  • In a skilled nursing or intermediate care home
  • On refugee status for a limited time, depending on how long you have been in the United States
  • A parent or caretaker relative of an age-eligible child
  • Have been screened for breast and/or cervical cancer (Breast and Cervical Cancer Treatment Program)

Third, if you are enrolled in one of the following programs, you can also get Medi-Cal:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

Butte County Medi-Cal Income Limits

The Butte County Medi-Cal income limit follows the California Medi-Cal Income Limit and is calculated as a percentage of the Federal Poverty Line (FPL).

To be eligible for Medi-Cal, you cannot make more than the income guidelines outlined below:

  • Children up to age 1 with family income up to 266 percent of FPL
  • Any child age 1-5 with a family income up to 266 percent of FPL
  • Children ages 6- 18 with family income up to 266 percent of FPL
  • CHIP for children with family income up to 266%-322% percent of FPL
  • Pregnant women with family income up to 213 percent of FPL
  • Parents of minor children with family income up to 114 percent of FPL
  • Individuals who are elderly, blind, and disabled with family income up to 100% of the FPL
  • Adults without dependents under Medicaid expansion with income up to 138% of the FPL

Medi-Cal income limit charts

Below are the California Medi-Cal income limit charts, one showing eligibility for children and the other showing eligibility for adults.

First is the income limit for children by age category.

Find the age category your child falls into and you will see the income limit by household size.

California Medicaid Income Limit – Children
Children Medicaid Ages 0-1Children Medicaid Ages 1-5Children Medicaid Ages 6-18Children Separate CHIP
% FPL100%266%266%266%322%
Household Size

Next, you will find below the income limit for adults by category.

Find the category you fall into and you will see the income limit by household size.

California Medicaid Income Limit – Adults
Pregnant Women MedicaidAdults (Medicaid) Parent/ CaretakerSeniors & People w/ Disabilities (Medicaid)Adults (Medicaid) Expansion to Adults
% FPL100%213%114%100%138%
Household Size

How to Apply for California Medi-Cal in Butte County

There are three ways to apply for Medi-Cal in Butte County:

  • Online at BenefitsCal.com.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Call the Department of Employment and Social Services (DESS) during business hours Monday – Friday 7:00 am – 5:00 pm at 1-877-410-8803. 
  • Apply in person at one of the DESS office locations listed below.

If you are applying by mail, send the signed, completed application to:

PO Box 1649
Oroville, CA 95965

Apply for and Manage Medi-Cal Benefits Online

The BenefitsCal website is the fast, easy way for Butte County residents to apply for and manage public assistance services online, including Medi-Cal.

With a BenefitsCal account, you can perform the following tasks online:

  • See if you are eligible for Medi-Cal and other benefits
  • Apply for Medi-Cal, CalFresh, and Cash Assistance Benefits
  • Report Changes in your Household situation that may affect your benefits
  • Renew your Medi-Cal, CalFresh, and Cash Assistance Benefits

If you currently have a BenefitsCal account, click here to log in and apply for or manage your Medi-Cal benefits.

However, if you do not currently have a BenefitsCal, click here to sign up for one. It only takes a few minutes.

The video below does a great job of explaining in detail how to sign up for a BenefitsCal account, and apply for and manage your benefits online.

We recommend watching the video in order to save time in navigating the BenefitsCal website.

Butte County Medi-Cal Office Locations

Applications for the Medi-Cal Program can be completed in person at a DESS office location.

To begin the process you will need to locate the DESS that serves your area.

Unless there is an emergent need for medical care, benefits may not be issued on the same day.

In addition to Medi-Cal, households can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of DESS office locations in Butte County:


Butte Community Employment Center
765 East Avenue
Chico, CA 95926
Tel: 530.879.3483


Butte Community Employment Center
78 Table Mountain Blvd.
Oroville, CA 95965

Butte County Medi-Cal Phone Number

Here’s the phone number to call to speak to a live person regarding Medi-Cal in Butte County:

Call the Department of Employment and Social Services (DESS) during business hours Monday – Friday 9:00 am – 5:00 pm at 1-877-410-8803.

You may call the number above for the following services:

  • Request forms
  • Request a new BIC or EBT card
  • Get benefit information or a status update on your case
  • Request an application for benefits
  • Add someone to your case
  • Change your address
  • Help with your BenefitsCal account
  • Change your IVR PIN number

Medi-Cal Managed Care Health Plans in Butte County

When you first qualify for Medi-Cal, you are covered under Medi-Cal Fee-for-Service.

However, you must choose a health plan within 30 days. If you do not choose a plan within 30 days, the State will choose a plan for you.

If you find only one health plan, the county has chosen this plan for you. Please wait for your health plan information mailer in the mail.

If you find multiple health plans listed, please explore each plan and choose the one that suits you and your family’s needs.

Below is a list of Medi-Cal Managed Care Health Plan options available in Butte County, California.

Plan NamePhone Number
Anthem Blue Cross Partnership Plan(800) 407-4627
TTY/TDD (888) 757-6034
California Health & Wellness(877) 658-0305
TTY/TDD (866) 274-6083

Medi-Cal Providers in Butte County, California

When you enroll in (join) a Medi-Cal plan, you must choose a primary care provider (PCP).

Your PCP is the doctor or clinic you go to when you are sick or need a checkup.

To locate a Medi-Cal provider near you, click here to search the database of providers.

Once you are on the website, select a program (see image below) to search for doctors, dentists, hospitals, medical clinics, and dental clinics near you.

"Medi-Cal Providers in California"

Medi-Cal Butte County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Butte County:

What happens after I submit my Medi-Cal Application?

Once your Medi-Cal application is received, you will be called for an interview.

Medi-Cal application interviews can be done in person or over the phone.

The caseworker may request certain documents to help them determine your eligibility.

Be prepared to provide the following items:

  • Driver’s license or state ID
  • Social security card
  • W2 for this tax year
  • Rent receipts
  • Financial aid award letter
  • Birth certificate
  • Pay stubs from the last 3 months
  • Bank statements

Nex, you will receive a letter in the mail notifying you if your Medi-Cal application was approved or denied.

If you are approved for Medi-Cal, you have 30 days from the date of approval to select your preferred
Managed Health Care Plan and Medical Clinic.

How do I choose a Medi-Cal Health Plan in Butte County?

To enroll in a Health Plan, call Health Care Options at 1-800-430-4263 and enroll on the phone.

Alternatively, you can use the enrollment form that came in the envelope that was mailed to you with your Medi-Cal approval notice.

Note that 15 – 45 days after you enroll, your new Health Plan will send you a membership card.

While you are waiting for the membership card, keep using the doctors and hospitals you use now.

What is Covered California?

Covered California is a marketplace where individuals can compare and select private health insurance plans as well as determine if they are eligible for financial assistance to make coverage more affordable.

What type of insurance will I get through Covered California?

Covered California health plans have 4 different levels of coverage:

  • Bronze (60%)
  • Silver (70%)
  • Gold (80%)
  • Platinum (90%)

Additionally, there are enhanced silver plans available for those with eligible income, with coverage at 73%, 87%, and 94%.

What is Retroactive Medi-Cal?

If you have unpaid medical or dental bills when you apply for Medi-Cal, you can ask for retroactive Medi-Cal.

Retroactive Medi-Cal may help pay medical or dental bills in any of the three months before the application date.

For example, if you applied for Medi-Cal in July, you may be able to get help with bills for medical or dental services you got in April, May, and June.

To get retroactive Medi-Cal you must:

  • Qualify for Medi-Cal in the month you got the medical services
  • Have received medical or dental services that Medi-Cal covers
  • Ask for it within one year of the month in which you received the covered services
  • You must contact your local county office to request retroactive Medi-Cal

Medi-Cal in Butte County Summary

We hope this post on Medi-Cal in Butte County was helpful.


If you have further questions about Medi-Cal in Butte County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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