Sonoma County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a Sonoma County Medi-Cal Office near you, we can help. In the county of Sonoma, the Human Services Department (HSD) runs the Medi-Cal program. You can visit an HSD office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Sonoma County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Sonoma County. See below.

For the closest Medi-Cal office near you, continue reading below.

Sonoma County Medi-Cal Office Locations

The Sonoma Medi-Cal office (HSD Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of HSD office locations in Sonoma County:

Santa Rosa Office

Economic Assistance Office
2550 Paulin Drive
Santa Rosa, CA 95403

Petaluma Office

Human Services South County Center
5350 Old Redwood Highway
Suite 100
Petaluma, CA 94954

Drop off paperwork at any office or mail it to:

Economic Assistance
P.O. Box 1539
Santa Rosa, CA 95402

Sonoma County HSD CalFresh Fax Number

Additionally, you can fax your completed application to the HSD at 707) 565-2929.

Medi-Cal in Sonoma County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Sonoma County:

Who is eligible for Medi-Cal in Sonoma County?

Medi-Cal is available to Sonoma County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

• Over the age of 65
• Blind or disabled
• Pregnant
• In a nursing or intermediate care home
• Under the age of 21
• A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

• Have died
• Do not live with the child
• Are incapacitated
• Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

• CalFresh
• SSI/SSP
• CalWorks (AFDC)
• Refugee Assistance
• Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Sonoma County?

There are three ways to apply for Medi-Cal in Sonoma County:

• Online at MyBenefitsCalWIN.org.
• Online through Covered California, at or by calling 1-800-300-1506.
• You can apply by phone. Call HSD at 1-(877) 699-6868 to have an application mailed to you.
• Apply in person at one of the HSD office locations listed above.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Sonoma County:

Your Medi-Cal application will be reviewed by the HSD to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local HSD office (see list of locations above).

If the HSD determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Sonoma County, and compare plans, click here.

What Does Medi-Cal Cover?

The Medi-Cal program offers many covered benefits to members, including:

• Most doctor visits with contracted providers for covered benefit services
• Preventive care and immunizations
• Prescriptions
• Hospital stays
• Emergency services, including ambulance
• Family planning
• OB-GYN services and pregnancy care
• Lab and x-ray services
• Health education
• Vision care (some restrictions apply, available through VSP)
• Dental care (available through Denti-Cal)
• Behavioral health (mental health and substance abuse) services
• Transportation to medical appointments
• Long-term services and supports (LTSS), including long-term care in a nursing facility, Community-Based Adult Services (CBAS), In-Home Supportive Services (IHSS), and Multipurpose Senior Services Program (MSSP).

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What is Medi-Cal Share of Cost?

If you make too much money to qualify for free Medi-Cal, you will have a Share of Cost payment.

A Share of Cost (also referred to as a SOC) is the amount of money an individual is responsible to pay towards their medical-related services, supplies, or equipment before Medi-Cal will begin to pay.

You only pay your Share of Cost in the month(s) you receive medical-related services, supplies, or equipment, including prescriptions and In-Home Supportive
Services.

After you meet your Share of Cost, Medi-Cal pays for your care for the rest of that month.

Medi-Cal in Sonoma County Summary

We hope this post on Sonoma County Medi-Cal Office Locations was helpful.

Questions?

If you have further questions about Medi-Cal in Sonoma County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

• • What Does Medi-Cal Dental Cover?
  • Medi-Cal Dental Coverage – 2022 Guide
  • Find Dentists that Accept Medi-Cal Near You
  • Medi-Cal Phone Number (Speak to a Live Person)
  • Appeal an IHSS Provider Denial