"San Francisco County HSA office Locations"

San Francisco Medi-Cal Office (Phone Number & Address)

If you are trying to locate a San Francisco County Medi-Cal Office near you, we can help. In San Francisco, the Human Services Agency (SFHSA) runs the Medi-Cal program. You can visit an HSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of San Francisco City & County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in San Francisco City & County. See below.

For the closest Medi-Cal office near you, continue reading below.

"San Francisco County Medi-Cal Office Locations"

San Francisco City & County Medi-Cal Office Locations

The San Francisco Medi-Cal office (SF HSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of HSA office locations in San Francisco City & County:

Family and Children’s Community Services Hub

3801 Third Street
415 401 4361

Southeast Workforce Development Center

1800 Oakdale Avenue
415 970 7762
(This Service Center is closed).

1650 Mission Administrative Offices

1650 Mission Street
415 557 5000

170 Otis Service Center

170 Otis Street
415 557 5000

DAS Benefits and Resources Hub

2 Gough Street
415 355 6700

Mission Workforce Development Center

3120 Mission Street
415 401 4800

1235 Mission Service Center

1235 Mission Street
415 558 4700

1440 Harrison Service Center

1440 Harrison Street
415 558 4700

Medi-Cal in San Francisco FAQs

Here are some of the most frequently asked questions about Medi-Cal in San Francisco:

Who is eligible for Medi-Cal in San Francisco?

Medi-Cal is available to San Francisco residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in San Francisco?

There are three ways to apply for Medi-Cal in San Francisco County:

  • Online at MyBenefits CalWIN.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • You can apply by phone. Call SFHSA at 1-(415) 558-4700 to have an application mailed to you.
  • Mail your completed paper application to San Francisco Human Services Agency, P.O Box 7988, San Francisco, CA 94120
  • Apply in person at one of the SFHSA office locations listed below.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in San Francisco County:

Your Medi-Cal application will be reviewed by the SFHSA to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local SFHSA office (see list of locations above).

If the SFHSA determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in San Francisco County, and compare plans, click here.

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What is Medi-Cal Share of Cost?

If you make too much money to qualify for free Medi-Cal, you will have a Share of Cost payment.

A Share of Cost (also referred to as a SOC) is the amount of money an individual is responsible to pay towards their medical-related services, supplies, or equipment before Medi-Cal will begin to pay.

You only pay your Share of Cost in the month(s) you receive medical-related services, supplies, or equipment, including prescriptions and In-Home Supportive

After you meet your Share of Cost, Medi-Cal pays for your care for the rest of that month.

Who is Eligible for Medi-Cal Transportation in California?

If you’re covered by a Medi-Cal plan, your benefits include free transportation to and from health care appointments.

To qualify, you must have no other way to get to the appointment.

This benefit applies to:

  • Medical appointments
  • Dental appointments
  • Mental health appointments
  • Substance use disorder appointments
  • Trips to pick up prescriptions or medical supplies
  • Transportation by wheelchair van, litter van, or ambulance is also covered if needed.

How do I sign up for Medi-Cal Managed Care Plan?

To enroll in a Medi-Cal Managed Care Plan, you must be approved for Medi-Cal benefits.

There are two Medi-Cal managed care plans available in San Francisco: Anthem Blue Cross and San Francisco Health Plan.

If you need help choosing between the two plans, contact the SFHSA using one of three ways below:

Call: (800) 430-4263

Online: healthcareoptions.dhcs.ca.gov/enroll/online

In-person: At an SFHSA Service Center:

1235 Mission Street
Monday to Wednesday, 8:00 a.m. to 4:30 p.m. | Friday, 8:00 a.m. to 12:00 p.m.

1440 Harrison Street
Thursday, 8:00 a.m. to 4:30 p.m. | Friday, 1:00 p.m. to 4:30 p.m.

170 Otis Street
Monday to Friday, 8:00 a.m. to 4:30 p.m.

Does my Medi-Cal card expire?

No. Your Medi-Cal card will not expire as long as you renew your Medi-Cal coverage each year.
The Medi-Cal office will notify you of the date and requirements for your next renewal process.
However, if you do not renew your benefits, it may result in the termination of your Medi-Cal benefits. Once your benefits are terminated, your card will be inactive.

Medi-Cal in San Francisco Summary

We hope this post on San Francisco County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in San Francisco County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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