"Ventura County HSA office Locations"

Ventura County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a Ventura County Medi-Cal Office near you, we can help. In the county of Ventura, the Human Services Agency (HSA) runs the Medi-Cal program. You can visit an HSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Ventura County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in Ventura County. See below.

For the closest Medi-Cal office near you, continue reading below.

"Ventura County Medi-Cal Office Locations"

Ventura County Medi-Cal Office Locations

The Ventura Medi-Cal office (HSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of HSA office locations in Ventura County:

Oxnard Community Service Center

1400 Vanguard Drive
Oxnard, CA 93033

Ventura Community Service Center

4651 Telephone Road
Ventura, CA 93003

Santa Clara Valley Community Service Center

725 E. Main Street
Santa Paula, CA 93060

Fillmore Community Service Center

828 Ventura Street
Suite 200
Fillmore, CA 93015

East County Community Service Center

2900 N. Madera Road
Suite 100
Simi Valley, CA 93065

Moorpark Community Service Center (Ruben Castro Human Services Center)

612B Spring Road
Suite 301
Moorpark, CA 93021
(This site remains temporarily closed to the public.)

Thousand Oaks Community Service Center

80 E. Hillcrest Drive
Suite 200
Thousand Oaks, CA 91360

Ventura County HSA Fax Number and Address

Drop off your completed application at a Community Service Center, or

Fax it to 805-658-4530, or

Mail the completed form to:
County of Ventura
Human Services Agency L#5290
855 Partridge Drive
Ventura, CA 93003-9565

Medi-Cal in Ventura County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Ventura County:

Who is eligible for Medi-Cal in Ventura County?

Medi-Cal is available to Ventura County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Ventura County?

There are three ways to apply for Medi-Cal in Ventura County:

  • Online at mybenefitscalwin.org.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • Apply in person at one of the HSA office locations listed below.
  • You can apply by phone. Call HSA at 1-888-472-4463 TTY 800-735-2922 or 711 to have an application mailed to you.

Drop off your completed application at a Community Service Center, or

Fax it to 805-658-4530, or

Mail the completed form to:
County of Ventura
Human Services Agency L#5290
855 Partridge Drive
Ventura, CA 93003-9565

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Ventura County:

Your Medi-Cal application will be reviewed by the HSA to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local HSA office (see list of locations above).

If the HSA determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Ventura County, and compare plans, click here.

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What is Medi-Cal Share of Cost?

If you make too much money to qualify for free Medi-Cal, you will have a Share of Cost payment.

A Share of Cost (also referred to as a SOC) is the amount of money an individual is responsible to pay towards their medical-related services, supplies, or equipment before Medi-Cal will begin to pay.

You only pay your Share of Cost in the month(s) you receive medical-related services, supplies, or equipment, including prescriptions and In-Home Supportive

After you meet your Share of Cost, Medi-Cal pays for your care for the rest of that month.

Who is Eligible for Medi-Cal Transportation in California?

If you’re covered by a Medi-Cal plan, your benefits include free transportation to and from health care appointments.

To qualify, you must have no other way to get to the appointment.

This benefit applies to:

  • Medical appointments
  • Dental appointments
  • Mental health appointments
  • Substance use disorder appointments
  • Trips to pick up prescriptions or medical supplies
  • Transportation by wheelchair van, litter van, or ambulance is also covered if needed.

What is the Income Limit for Adults Applying for Medi-Cal?

Below is the monthly gross income limit for adults applying for Medi-Cal.These figures are current through December 31, 2022

Family Size Monthly Gross Income Limit
1 $1,564
2 $2,106
3 $2,650
4 $3,192
5 $3,735

Medi-Cal in Ventura County Summary

We hope this post on Ventura County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Ventura County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

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