"San Mateo County HSA office Locations"

San Mateo County Medi-Cal Office (Phone Number & Address)

If you are trying to locate a San Mateo County Medi-Cal Office near you, we can help. In the county of San Mateo, the Human Services Agency (HSA) runs the Medi-Cal program. You can visit an HSA office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of San Mateo County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in San Mateo County. See below.

For the closest Medi-Cal office near you, continue reading below.

"San Mateo County Medi-Cal Office Locations"

San Mateo County Medi-Cal Office Locations

The San Mateo Medi-Cal office (HSA Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of HSA office locations in San Mateo County:

HSA Northern Region-Daly City

271 92nd Street
Daly City, CA 94015

Hours: 8:00 to 5:00pm

HSA North Region – South San Francisco

1487 Huntington Avenue
South San Francisco, CA 94080

Hours: 8:00 to 5:00pm

HSA Administrative Office

1 Davis Drive
Belmont, CA 94002

Hours: 8:00 to 5:00pm

HSA Central Region – Quarry Road

550 Quarry Road
San Carlos, CA 94070

Hours: 8:00 to 5:00pm

HSA Central Region – Harbor Bldg B

400 Harbor Boulevard Bldg B,
Belmont, CA 94002

Hours: 8:00 to 5:00pm

HSA Southern Region – Middlefield Road

2500 Middlefield Road
Redwood City, CA 94063

Hours: 8:00 to 5:00pm

HSA – Southern Region – East Palo Alto

2415 University Ave
East Palo Alto, CA 94303

Hours: 8:00 to 5:00pm

San Mateo County HSA CalFresh Fax Number

Additionally, you can fax your completed application to the HSD at 650-620-9732.

Medi-Cal in San Mateo County FAQs

Here are some of the most frequently asked questions about Medi-Cal in San Mateo County:

Who is eligible for Medi-Cal in San Mateo County?

Medi-Cal is available to San Mateo County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in San Mateo County?

There are three ways to apply for Medi-Cal in San Mateo County:

  • Online at MyBenefits CalWIN.
  • Online through Covered California, at or by calling 1-800-300-1506.
  • You can apply by phone. Call HSA at 1-800-223-8383. If you are Out of the State, please call (650) 594-5917 to have an application mailed to you.
  • Apply in person at one of the HSA office locations listed below.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in San Mateo County:

Your Medi-Cal application will be reviewed by the HSA to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local HSA office (see list of locations above).

If the HSA determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in San Mateo County, and compare plans, click here.

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

What are the ways to apply for Covered California Health Plans?

There are four ways to apply for Covered California Coverage, as long as you meet the income limit requirements:


The fastest way to apply for Covered California coverage is online.

Applying online takes about an hour from start to finish. Click here to be taken to the website.

Apply With a Certified Enroller

There are hundreds of enrollment centers and thousands of certified enrollers statewide.

Make an appointment to get free help signing up for a Covered California plan. Click here to find an enrollment center or agent.

By Phone

To enroll by phone, call Covered California at 1- (800) 300-1506 ((TTY: 1-888-889-4500).

Service Center Hours are Monday to Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 6 p.m. (Sunday: Closed)

You’ll get a call from a certified enroller, usually within 30 minutes.

By Mail

Click here to download the application.

You can mail your completed and signed application to:

Covered California
P.O. Box 989725
West Sacramento, CA 95798-9725

Or mail it to your local county office.​

How do I know if I was approved for Medi-Cal in San Mateo County?

After you submit your application, you will receive a Notice of Action (NOA) or a Request for Information from the HSA.
The Notice of Action will inform you of your benefits and list each eligible individual in your household.

However, if the HISA needs more information to determine your eligibility, you will receive a Request for Information.If you disagree with the eligibility decision, you may call 1-800-223-8383 for an explanation or you may file for a State Hearing by completing the back of your Notice of Action.

If you are Out of the State, please call (650) 594-5917.

Once you have been approved for Medi-Cal, you will receive a Benefits Identification Card (BIC) in the mail.

You will be automatically enrolled in the Health Plan of San Mateo which is the managed care plan for San Mateo County.

You will receive a packet and HPSM ID card.

San Mateo County Medi-Cal Office Summary

We hope this post on San Mateo County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in San Mateo County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

Related Posts